Frequently Asked Questions
Everything you need to know about freezing, storing, and enjoying your favorite meals.
Are Souper Cubes® trays oven-safe?
Yes, our silicone trays are oven-safe up to 415°F (212°C). However, please note that the clear plastic lids are not oven-safe and should be removed before baking.
What is the best way to clean my trays?
Souper Cubes® trays are 100% dishwasher safe. You can place both the silicone trays and the BPA-free lids on the top or bottom rack for easy cleaning.
Do the trays contain BPA or lead?
No, all Souper Cubes® products are made from 100% food-grade silicone and are BPA-free, lead-free, and PVC-free to ensure your food stays safe and healthy.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Will the silicone retain food odors or stains?
While high-quality silicone is resistant to odors, strong scents like garlic or curry can sometimes linger. We recommend a deep clean or baking the empty tray at a low temperature to remove stubborn smells.